Legal Notices and FAQ

Legal Notices and FAQ

The site is published by Libititbitou

SARLAU with a capital of 100,000 MAD

Registered office : 99 derb jdid - bab doukkala - 40000 - Marrakech

Contact : +212 (0)673727151 -+212 (0) 6 61323931

ICE number: 002824165000021

N ° of the Commercial Register: 115563

N ° of the professional tax : 45306292

Tax ID n°: 50292230

Affiliation n ° to the CNSS: 2610333

This privacy policy applies and is enforceable against you when you visit the site (hereinafter, the "Site"), whether you act, on this Site, as an Internet user making a purchase (hereinafter, the "Buyer", or a simple visitor browsing the Site.

As part of our activity, we may process information about you.

We attach great importance to respecting your privacy, as well as the security and confidentiality of your personal data (hereinafter, your "Data").

Therefore, we undertake to process your Data in compliance with French and European regulations on the protection of personal data, namely: the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms as amended, the EU Regulation 2016/679 of April 27, 2016 published in the Official Journal of the European Union on May 4, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR), as well as any other French or European regulations that may apply to the protection of personal data.

To this end, in particular, we are taking all the necessary measures in order to :

Provide you with clear and transparent information on how your Data will be processed,

Protect your Data against disclosure, loss, alteration or access by an unauthorized third party,

Keep your Data only for the time necessary for the purposes of the specified processing,

Offer you the opportunity to exercise your rights over your Data.

This privacy policy details how we process your Data.

We invite you to read these documents carefully.


  1. Where does your Data that we process come from?

The Data concerning you that we may process comes from :

Data that you provide to us when you use our Site (for example, through the login forms that you fill out on the Site) ;

Data that we collect by means of cookies and/or equivalent tracers.

  1. What personal data do we collect?

how we use them and how long we keep them

Information about your identity (your title, surname(s), first name(s), postal address, email, telephone number, etc.) ;

Information related to your browsing on the Site

  1. For what purposes are your Data processed?

We process your Data for the purpose of :

Managing our commercial relationship ;

Manage your contact requests ;

To develop commercial statistics on our activity, the satisfaction of our customers, etc. ;

Measuring the audience of our Site ;

Propose polls and surveys ;

Manage the opinions of people using our services ;

Manage unpaid bills and litigation.

  1. What is the legal basis for the processing of your Data?

The processing of your Data is mainly based on our legitimate interest in executing, improving and optimizing relationships with our customers and managing our business.

Finally, some of the processing we carry out is based on our legal obligations (for example, keeping billing data).

As indicated in Article 9 below, you may revoke this consent at any time.

  1. Who processes your Data?

Contact details of the data controller :

The company Libitibitou, SARL, registered under the commercial register 115563, domiciled at 99 derb jdid bab doukkala, 40000 Marrakech (Morocco), represented by its manager Mélanie Sueur.

The recipients of this Data are :

The authorized personnel of the marketing department, the commercial department, the customer service, the administrative, logistical and IT departments of our company, as well as their hierarchical managers ;

Authorized personnel of the departments responsible for the control of our company (auditors, departments responsible for internal control procedures, etc.) ;

Bodies, court assistants, ministerial officers, and judicial and administrative authorities, under the conditions provided for by law ;

The organization in charge of managing the list of opposition to telephone solicitation ;

Any authorized person, when we find ourselves under an obligation to disclose and/or share your Data in order to fulfill our legal obligations ;

The use of your Data by third parties to our company is governed by their own privacy policy.

  1. Where is your Data processed?

Your Data is processed mainly in Morocco and within the European Union.

  1. How is your Data protected?

Safety is at the heart of our concerns.

Therefore, we implement the appropriate technical and organizational measures, and in particular physical, hardware and software measures, to preserve the security, integrity and confidentiality of your Data, and protect them against any access, use, diversion, modification, alteration, disclosure or destruction by unauthorized persons


  1. How long do we keep your Data for?

Concerning the Data processed as part of our commercial relationship

We keep this Data in our active database for the duration of our commercial relationship and then archived for the applicable legal limitation period, to allow us to meet our legal obligations, or for probative purposes.

Regarding the Data of your account on the Site

When you create an account on our Site, the Data will be deleted as soon as the account is deleted.

Your account will be considered inactive for more than two (2) years from your last use of this account.

At the end of this period, the Data relating to your inactive account will be deleted, after you have been notified and you have had the opportunity to object to it.

  1. Cookies

Our website uses "cookies". A "cookie" is a small computer file intended to collect information from your terminal, whether it is a computer, a mobile phone or a tablet. We use other types of tracers for the same purposes. All these files, whatever their nature, will hereinafter be generically designated as "cookies".

As part of our activity, we use audience measurement cookies. These cookies allow the establishment of statistical studies on the traffic of the Site ;

The lifespan of these cookies does not exceed thirteen (13) months.

To oppose these cookies, you can in particular modify the settings of your browser (most browsers accept cookies by default, but allow you to disable them).

You can set your browser software so that cookies are accepted and saved automatically in your terminal, or on the contrary, that they are refused. You can also ensure that the acceptance or refusal of cookies is systematically proposed to you.

Any settings that you can make on your browser software may modify your Internet browsing and your access conditions to certain services requiring the use of these same cookies.

The settings of each browser are different. It is usually described in the help menu of your browser software. We therefore invite you to read it. You will thus be able to know how to modify your wishes in terms of cookies.

For Internet Explorer :

For Safari :

For Chrome :

Forfirebox :

For Opera :

  1. What are your rights with regard to the processing of your Data?

You have, with regard to the processing of your Data, the following rights :

The right of access,

The right of rectification,

The right of limitation,

The right to delete,

The right to object,

The right to portability,

The right to withdraw consent to processing based on this legal basis,

The right to formulate post-mortem directives,

The right to complain to the competent supervisory authority

The exercise of these rights will be done by sending us your request :

by email to the address:

To access your request, we will need to know your identity.

We may therefore request a photocopy of one of your identity documents bearing your signature.

You will also have to tell us the address to which the answer must be sent to you.